Privacy Policy
How we care for your data
FunRetreat is committed to safeguarding your personal information when you browse funretreat.in, request itineraries, or complete a booking. This Privacy Policy explains what we collect, how we use it, and the rights you have over your data.
By using the Website, you consent to the data practices described in this Privacy Policy. If you disagree with any part, please discontinue use of the Services.
Information We Collect
We collect the following categories of information depending on how you interact with us:
Personal Information
Includes your name, email address, phone number, postal address, date of birth, emergency contact, and any similar information you voluntarily share.
Booking Information
Details about retreats or events you are interested in, number of participants, preferred dates, add-ons, and transaction identifiers.
Technical & Usage Information
IP address, device details, browser type, operating system, referral URLs, pages viewed, time spent on the Website, and on-site interactions.
Payment Information
Payment method, billing address, and transaction IDs collected via our secure payment gateways. We do not store full card numbers on our servers.
How We Use Your Information
Your data enables us to provide a seamless experience before, during, and after each retreat:
- Processing bookings, payments, and related customer support.
- Sending confirmations, updates, reminders, and responding to inquiries.
- Improving Website performance, content relevance, and user experience.
- Personalizing recommendations, promotions, and offers (with consent).
- Preventing fraud, maintaining security, and enforcing our Terms.
- Complying with legal obligations and resolving disputes.
Legal Basis for Processing
Contractual Necessity
We process personal data to fulfill bookings and deliver Services you request.
Legitimate Interests
We analyze usage trends and maintain security to improve our offerings without overriding your privacy rights.
Consent
We rely on your consent for optional marketing communications or when local regulations require opt-in before tracking.
Disclosure of Your Information
Service Providers
Payment processors, customer support platforms, hosting providers, analytics, and email tools that help us operate the Website.
Retreat Organizers
We share only the information necessary to deliver the experience you booked (e.g., attendee names, dietary needs).
Legal or Safety Requirements
We may disclose information when required by law, regulation, legal process, or to protect the rights and safety of FunRetreat and our guests.
Business Transfers
If FunRetreat undergoes a merger, acquisition, or reorganization, your information may transfer with appropriate safeguards.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymize it securely.
Security
We implement reasonable technical and organizational safeguards—including encryption, access controls, and monitoring—to protect your data. No method of transmission or storage is completely secure; we cannot guarantee absolute security but continually refine our defenses.
Your Rights
Depending on your jurisdiction, you may exercise the following rights by emailing office@funretreat.in:
- Access – Request a copy of the personal data we hold about you.
- Rectification – Ask us to correct inaccurate or incomplete information.
- Erasure – Request deletion of your data, subject to legal or contractual limits.
- Restriction – Request that we temporarily limit processing under certain conditions.
- Data Portability – Receive your data in a structured, commonly used format.
- Objection – Object to processing, particularly for direct marketing.
- Withdraw Consent – Opt out of marketing communications at any time without affecting prior lawful processing.
Cookies and Tracking Technologies
FunRetreat uses cookies, pixels, and similar technologies to operate the Website, remember preferences, analyze traffic, and personalize content.
You can adjust cookie preferences in your browser. Disabling cookies may limit certain site features.
Third-Party Links
Our Website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing data.
Children’s Privacy
Our Services are intended for adults and are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we inadvertently collected such data, contact us and we will delete it promptly.
Changes to This Privacy Policy
We may update this Policy from time to time. Material changes will be highlighted on this page along with the revised “Last Updated” date.
Contact Information
FunRetreat
Email: office@funretreat.in
Address: H3R9+2H8, Ariyanur, Salem, Tamil Nadu 636308, India